FAQS

I STILL NEED HELP. WHERE CAN I CONTACT YOU?

If in doubt, or if you simply want a second opinion, you can send a scan of your foot outline measurements to custommadetangoshoes@gmail.com and will give you our best guesstimate.

CAN I ORDER SHOES WITH A CUSTOM SIZE?

We specialized in custom made orders, send me your measurements outline, a picture of your feet and a short video when possible to: custommadetangoshoes@gmail.com to start your custom order.

WHAT IS THE WIDTH BY DEFAULT OF YOUR BRAND?

Our shoes come a medium width by default. If you know yourself to have a rather super-wide or narrow feet, you may want to consider ordering shoes with a custom size.   You are welcome to send me your measurements and foot outline scanned, if you would like my opinion.

DO YOU HAVE A PHYSICAL STORE WHERE I CAN TRY THE SHOES?

Yes, we have a showroom located in the Garment neighborhood of Manhattan, New York City. Our showroom is available by appointment only. To make an appointment, please click here.

CAN YOU SOLVE MY MEDICAL FOOTWEAR NEEDS? 

We'd love to, but we are not medical professionals and can't offer the specific expertise and training that your provider can. We want you to have happy healthy feet and focus on shoes that fit the shape and size and comfort of your feet. Please consult your provider if Salamanca HandMade Shoes would be appropriate for your needs first.

WILL MY SHOES STRETCH?

Keep in mind that it is normal when trying the shoes, to feel that they are a bit rigid and hard because they are new. Remember that with the use, the fibers give and soften especially if the shoes are genuine leather.

WHOLESALE AVAILABILITY

Please contact me to learn about our distributor program and prices.

I NEED HELP WITH CUSTOM SIZE TANGO SHOES, CAN YOU HELP? I HAVE A VERY WIDE FEET!

Yes, we can accommodate very wide feet that are within our shoe size range. The first thing to do is to send your measurements outline, a picture of your feet and a short video if possible to custommadetangoshoes@gmail.com. We will analyze the data to find a shoe-last closer to your feet size and customize your shoes from there.

WHAT IS THE BASE COST FOR A CUSTOM SHOE? WHERE ARE THEY MADE?

Overall, custom shoes start are $220. Shipping is $35 for 10-15 days and $50 for 3 days. Our shoes are made in South America and are shipped directly to you.

WHAT ARE YOUR MEN DESIGNS? SO I MIGHT MAKE A STYLE SELECTION.

Here you can see the collection of recent designs: https://www.newyorktangoshoes.com/men/
Here is the gallery of picture for men shoes: https://www.newyorktangoshoes.com/gallery-men/
Here is the option to customize online: https://www.newyorktangoshoes.com/custom-men/ More designs will be added soon.


More questions? Contact us for support!