SHIPPING

We are as excited as you are about your purchase! Thank you so much for buying Salamanca Custom Made Tango Shoes. 

COLLECTION OR SHOES IN STOCK

DELIVERY TIMES

These shoes are available to ship immediately. Usually within 1 - 2 business days of order confirmation [1]. Merchandise will be mailed via USPS Priority Mail, with tracking number and delivery confirmation. Signature is required upon delivery. Make sure somebody is present to sign.

  • For orders within the continental United States, please wait 1 - 3 business days for delivery [1].

  • For international orders, please wait an estimated 6 - 10 business days [1]. Please note that delivery times might vary depending on country of destination, local carriers, and customs inspection process.

SHIPPING RATES

All shoes in stock are shipped from our showroom in New York City.

  • FREE pick up at NYC showroom by appointment only. This option is subject to the designer’s availability.

  • For orders within the continental United States,  shipping rates will be automatically calculated at checkout after a customer enters their shipping address.

  • For international orders, we use Priority Mail International, Flat Rate $30. Add $10 for additional items. Please note that shipping should be quoted for an accurate cost. The price listed is just an estimate but does not guarantee is the actual price. Also, delivery times might vary depending on country of destination, local carriers, and customs inspection process.


CUSTOM MADE AND PRE-MADE ORDERS

PROCESSING TIME

  • Custom and pre-made orders take 20 business days to make plus shipping time [1]. Allow 5 to 8 weeks in total to have a masterpiece at your feet.

  • If you wish to have your shoes faster, we offer seven business days EXPRESS SERVICE for a $35 supplement fee. [1]

DELIVERY TIMES

  • Pre-made and custom orders will be shipped to you once they are available from our factory in South America. Please wait 3 to 5 business days for delivery [1]. Please note that delivery times might vary depending on country of destination, local carriers, and customs inspection process.

SHIPPING RATES

For orders within the continental United States, we offer:

  • $25 flat fee for each pair. Add $10 for additional items. Please note that additional items should be quoted for an accurate cost. The price listed is just an estimate but does not guarantee is the actual price. 

  • $10 each pair. Pick up at the showroom, by appointment only in NYC, and share the shipping cost with other customers. Please note that sharing the shipping cost means also waiting for other orders to be ready. Allow 4-8 weeks to pick up the shoes at the showroom by appointment only. Subject to the designer’s availability.

For international orders, we use express shipping service via DHL.

  • $35. DHL. Add $10 for additional items. Please note that shipping should be quoted for an accurate cost. The price listed is just an estimate but does not guarantee is the actual price. 

DUTIES OR TAXES

All international orders may be subject to import duties and your local authority taxes once your shoes reach your country. Any additional duty or customs charges applicable in the destination country are payable by the recipient. Unfortunately,  we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Your shoes may also be subject to checking by Customs, which may delay the delivery of your order. In any case, thank you so much for your patience.

TRACKING MY ORDER

Once we ship your shoes, you will receive a tracking code along with your order confirmation.

[1] Please note that business days do not include weekends or bank holidays.